Old Mar 9, 04, 5:26 am
Join Date: Dec 2002
Posts: 5
Hey Patricia, the same thing happened with me. They didn't post my earned miles on my last statement and I had to call their terrible customer service department. I just checked my hawaiian miles account and the miles were posted.

BUT I have a bigger problem. Back in December I received a promo for 2 miles for every $1 of purchases from now till March 31, 2004. So I just called their Customer Service to ask where my bonus miles were they didn't know what I was talking about.

I'm wondering if you received the same promo? Could you email me at the email in my profile?

Anyone else receive this promo?

Bank of America Customer Service is terrible!

Mahalo, JT
JT808 is offline