<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ConnFlyer:
.......Many inside DL say that Grinstein isn't very fond of it and may kill it......</font>
I hope the rumor is correct
ConnFlyer.
Song represents a needless diversion of resources and management attention, as well as a severe case of brand confusion, for Delta.
Bruce’s complaint about the $25 Song change fee is a great example of brand confusion. Song is supposed to be a totally different airline, but Delta Medallions insist that they be accorded Delta benefits when flying on Song.
Song has been a much bigger mistake than the Medallion benefits/qualification fiasco ever was.