FlyerTalk Forums - View Single Post - Delta Customer Care called to ARGUE with me!
Old Jul 12, 06, 12:25 am
Join Date: Nov 2003
Location: ORD / MDW / FLL
Programs: DL DM/1MM, AA EXP, SPG Platinum, Hyatt Platinum, Marriott Platinum
Posts: 2,037
I actually jumped ship from US to DL. Since US has merged with HP there has been a consistent devaluation of the FF program, especially for elites. While DL may not be perfect, it's better than US if you are an elite. I would suggest that you jump over to the US board and see what people are saying about the "New US."

Things that have ticked me off and caused me to leave US:

- Removal of seat in F to increase Y-class loads and reduce comp'd upgrades

- Continued transition of many routes to express service

- Reductions in service frequency that makes it challenging for business pax

- Y-up programs that give preference to non-status pax willing to pay a little extra over elites

- No meals except on transcon routes

- Filthy planes


DL can drive me to drink when things get ugly but overall better than US.
SOBE ER DOC is offline