Hi buddies,
this topic had been already discussed in some threads, but since it doesn't have a specific one, I think it's worth to create one.
I just booked some stays at different ICs and wrote them to arrange airport transportation, or asking about particular things.
For example I had to modify one reservation from 1 room to 2 rooms, wrote the hotel to request twin bedding in the second room and never got a reply!
In another one I asked how to arrange transportation from the airport on my arrival and was never contacted.
Here is my list with new and old experiences.
IC Budapest -> never got a reply
IC Warsaw -> responded in a couple of days
IC Tokyo -> never got a reply
IC Madrid -> responded in a couple of days
IC Berchtesgaden -> never got a reply
IC Beijing -> got a reply after a fellow FT provided a staff personal address (
[email protected])
IC Paris -> got a reply after the third mail!
IC Chicago -> ended up phoning them after 3 emails with no answer
IC San Francisco -> got a reply on the second mail
What do you all think about this?
Don't you all think PC should enforce the email use at their property?
It's really annoying not to be able to easily communicate thru email (everything is written and "confirmed") rather than using Skype to make long distance calls...
You had the same experience, or am I the only unlucky one? I always wrote to the general address on the hotel own website page.
Cheers maclover