<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Not all the initiatives have been hits. Many customers howled when Delta retooled its Medallion elite traveler program to give less credit to fliers using cheap fares</font>
I agree with what you say traveling_again, but I do believe the article deserves
some credit for its honesty.... this is the first fair depiction of the SkyMiles change I've ever heard; usually it's the "changed in order to reward loyal customers" spin.
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Faire du ciel le plus bel endroit de la terre c'est impossible sans Concorde!
~ConcordeBoy
Try the Unofficial Continental Airlines Dictionary
[This message has been edited by ConcordeBoy (edited 10-12-2003).]