i think the concept that CO has a relatively nice service product in F and Y is great, but i think their actual food sucks. especially considering the fact that they own their own caterers.
their soups are good, but the sandwiches are nasty. no matter what it is, they all taste the same.
it sounds the mid con meals are crap also. i fly everywhere from iah, so I am mainly subject to the soup and sandwich for lunch and dinner.
they need to start serving real meals. decent ones that are easy to reheat and that do not cost any more than soup and sandwiches. there are a lot of dishes that taste better reheated then when served fresh.