Originally Posted by larsll
And who knows... maybe the rest of the EBG bunch were already in C, or as parts of larger groups (families) who are harder to upgrade.
Well, wouldn't that be a wonderful fairytale to tell all our children
Maybe Santa Claus actually exists!
I think the main point I'm trying to make is that far to often when the overbooking/cancellation situation occur, the staff seems paralyzed. There is no planning ahead what so *** ever, they just wish for the best.
This is something that US and British carriers are MUCH better in dealing with and other European carriers must follow suit (in my opinion).