FlyerTalk Forums - View Single Post - Conversation with in-flight supervisor re Skymiles "enhancements"
Old Mar 1, 2003, 5:50 am
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OldRoyal
 
Join Date: Feb 2003
Location: CLE/CAK
Programs: DL Gold (2.5MM program miles), Airtran A+ Elite, Hilton Diamond, Hertz President's Circle
Posts: 593
Conversation with in-flight supervisor re Skymiles "enhancements"

Flying ATL-CVG on Thursday, the flight was being worked by an in-flight supervisor (you can always pick them out as they work in street clothes). I made a point to tell her about my issues with the latest round of program changes. She told me they are considering tweaking or rolling back some of the changes (she didn't say what -- I get the impression she didn't really know).

The thing that was a bit disappointing to me: she said that when she flew last month, she had a number of PAXs tell her how frustrated they were with the changes; this month, I was the only one. Let's keep the pressure on folks!!!

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