rkt10

AT&T is useless in my books.
I switched from MCI to AT&T to get the bonus and ff miles. They've done nothing but goof up my account.

I mean, really badly. Instead of picking up my long distance, they picked me up for "local long distance"
Then when I started getting charged for that local long distance (something that my local service covered for nothing) they tell me I have to wait 5-7 days for them to pull the tape recording of me confirming the service.

It'll be funny when they hear the tape of me clearly telling them what I wanted and their verifier speaking in broken English.

I'm just ticked off that I won't get my ff miles.

Anyone else cancelled their AT&T as a result of their incompetence?
rkt