JDiver, thanks for the reply. I agree that AA's offer of $100 vouchers does seem reasonable and I am not ungrateful to them especially since they didn't cause the problem and have done a very good job of trying to help me. That said, ...IF... I am entitled to cash for being denied boarding, per the rules listed in post #10 above, I would prefer that. I am just trying to figure out whether or not those rules are applicable to my situation. If so, what's the recommended way of enforcing the rule(s)? Should I go through AA, who did the reservation and awarded the tickets, or through SN?