"While a passenger may have the impression they are giving the seat back to Delta, it is basically worthless when they give it back because we have virtually no opportunity to re-sell it.
Based on the lost revenue we realize when customers standby, we feel that the new fee is a reasonable charge and far less expensive than the alternative of purchasing a full-fare ticket with no restrictions when travel plans change at the last minute."
(DL's official explanation for "The Ticket".)
[This message has been edited by fannin (edited 09-14-2002).]