Probably will not get much out of posting random UAL complaints here. Probably would just be better to forward the complaint to the DOT so it can be included in their statistics of complaints against United. You can send the complaint to
[email protected]. go to
www.dot.gov/airconsumer for more info.
Originally Posted by lespoir
I checked in three hours ahead of departure time (from ORD to IAH), and the agent put on a Star Alliance priority lable. Yet, in the end, they still lost my luggage in this flight from ORD to IAH on Sunday, and I desperately need this luggage for an important meeting on Monday morning.
Guess they will continue to suck!