Anytime any airline looses a piece of luggage the consumer is usually inconvienced. If people didn't need their luggage then I suppose they wouldn't bring it with them. and I don't know what the length of the flight has to do with anything. Isn't the luggage subjected to the same ground handling process thru the airport to the plane irrespective of the length of flight? Do you think that luggage gets lost somewhere in midflight on longer runs?
And I wonder what makes you so self important that since the airline lost your luggage that now they suck as opposed to the hundreds of other passengers that have suffered the same fate?
Or did they always suck and because they lost your luggage now they somehow suck harder? If they always sucked then why did you fly them? If you needed the luggage tomorrow but flew today then surley you had a choice in airlines.
I'm just wondering. Sorry your luggage was lost.