I booked a res at this hotel last week and was told at (mid-day) checkin that they had no nonsmoking rooms available and wouldn't have any available even if I was willing to check in later. Since I won't stay in a smoking room (and the entire 4th floor of this hotel smells like an ashtray, I actually went up to the room to see if it would be tolerable) I cancelled the reservation and moved to the Hilton. Too bad, missing this stay will cost me the 3,000 point FT bonus...but that's not enough to justify staying in a horrible room!
Oh, yeah - the construction noise was unbelievable, no question that the young woman at the front desk was being abused by her employer.
