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Old May 29, 02, 2:34 pm
  #6  
RobertS975
 
Join Date: Dec 2000
Location: MA
Programs: DL DM/2MM Marriott Platinum, HH Diamond,
Posts: 8,523
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by DeltaNYC:
I'm a medallion member, and I almost never buy an L or a U fare, so I really prefer the 800 SMU icon to be clicked by default. The best scenario would be delta.com showing both the LUser and upgradable fares on the same page.</font>
Great point, Delta, NYC. In general, the decision to buy a L/U fare vs upgradeable depends on the stage length of the flight and the difference in the fares. That choice of fares should be presented up front, and I am saying this as a PM who doesn't really have to gamble on an upgrade the way a GM or FO does.
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