Moderator: Flying Blue (Air France & KLM), France and TravelBuzz!
Join Date: Jan 2001
Location: Paris, France, AF F+ Rouge pour toujours, Flying Blue whatever, LH FTL, HHonors Gold, formerly proud SCC Executive, now IC Ambassador, BA down to nobody, Grand Voyageur Le Club
Posts: 12,400
When booking an AF award ticket, you receive two e-mails. The first one acknowledging your reservation is issued immediately after you have completed the reservation. The second one issues the e-ticket, once the taxes have been charged to your credit card. On one occasion, I did not receive the second e-mail, but I was not worried because the flight was three months away. One month later, I decided to check with the FFP and they found out that there had been a bug in the process and promptly issued the e-ticket.
Did you receive the second e-mail and was the information coherent with the one you received for the reservation ?