LI Sheraton
I've stayed at this hotel over 150 nights in the past 15 months--not the greatest structure, but this hotel tries like crazy. Anything that comes up can easily be run through their "service promise desk" and you will get a response right away.
this is a hotel that really cares. I move between the Hyatt Wind Watch and the Sheraton in Suffolk, Long Island--the Hyatt is a nicer hotel, but the staff is downright obnoxious. They really don't care. The Sheraton is the exact opposite.
btw, the Sheraton is in progress of doing a major upgrade of the heating/air conditioning units which will help make the rooms nicer.
the beds are already in great shape--real comfortable place to sleep.
the hotel takes care of plats (6th floor--exec floor upgrades with lounge access), although if you are a first time plat staying during the week, you may find the 6th floor full as there are lots of consultants here for months on end.