FlyerTalk Forums - View Single Post - Refund, three months later
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Old Feb 19, 06, 3:50 pm
  #3  
gemac
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Join Date: Dec 2003
Location: STL
Programs: AA 2MM, AS MVP Gold, Hilton Diamond
Posts: 12,966
Originally Posted by JonNYC
I'm still waiting for a refund on an unused, refundable J flight coupon-- filed for it 12/10/05. Have called 918-254-3777-- conservatively-- about 20 times, never an answer, no voicemail, no human reachable at that number, it just says "call us back, we're busy!"
Used https://www.refunds.aa.com, shows last "action" on my refund was 1/10/06.

This -really- is not a system for AA to be proud of, to say the least.
Odd -- their system for taking your money is so efficient.
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