Yesterday afternoon was flying from IAD->ORD.
16:50 - original departure time
17:45 - new departure time
18:00 - everyone at gate, agent indicates they are waiting for crew
18:10 - flight time change to 19:30
18:15 - agent in AC checks computer, finds that crew is still at hotel because they had been told that wheel's up wasn't until later
19:00 - flight boards, pulls away, given wheels up around 20:00
19:50 - wheels up
21:35 - lands in ORD, pilot told no gate, and no ETA on when we could get a gate
22:15 - arrive at gate
If AA can notify the crew hours earlier that flight time has been delayed, why don't they post this information? It was clear that the gate agents had no idea what was going on with the pilots, and passengers were getting very upset with the lack of information.