Originally Posted by travelbear
I stayed here when it was an intercon. I have a booking for next week for a weeklong stay.. Any changes (if any) has there been since it has been taken over by Hyatt?
I can't compare having never been there before when the IC but you will be impressed by the lobby as well as the food and beverage service.
It has the Hyatt Touch of the future.
Hyatt has come in and brought a world class team of polished personable professionals.The Regency Club folks are the last word IMO
It was a surprise to have the honor or having Mr.Pritzker on the premises during my stay as well.
Perhaps that is why the service was so spectacular
