FlyerTalk Forums - View Single Post - Hyatt Churchill London REVIEW - MASTER THREAD
Old Feb 1, 06, 4:06 pm
777 global mile hound
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 8,064
Thumbs up A stunning stay with a world class team

Greetings all,
I just returned from Africa today after many flights and layovers.
My favorite hotel stay of the whole trip was hands down the
Hyatt Regency London - The Churchill ^ :-: :-: :-: :-: :-:

I donít have much to add to what has already been said about the property but can say that while I have had newer more elaborate accommodations elsewhere I have simply never had a stay any better ever in London.
And I slept as well as I ever have in London. My congratulations to those responsible for putting the true Hyatt Touch back in London.
The only tie would be the former Relais and Chateau property 47 Park formally a Westin Partner and now a Marriott partner down the block.
And I still prefer the new Hyatt.
The rooms were better at 47 Park but they never had the terrace and/or the diverse and interesting staff.
The value of the Regency Club and restaurant downstairs is superb.
The food is very good in the lobby dining room especially considering Londonís past dining track record.Here again the exceptional can do service was a standout.We enjoyed our meals every day here for lunch and dinner
Hyatt has met or exceeded some Park Hyatt standards and IMO has exceeded the former Carlton Tower.The sole exception facility wise being the health club

I am told that an extensive renovation plan for the rooms is soon to be in the works. I would like to see a better more fully equipped health club as well.
The restaurant is already a huge success having paid off its investment in a short time. It already ranks up there as one of my favorites. The lunch specials and early arrival dinner specials canít be beat. Freshly baked bread is a stand out.
High tea in the afternoon has excellent warm scones. I would like to see the Regency club feature a high tea too.There is also a Michelin Star rated Italian restaurant that is wildly popular off the lobby as well.
The lobby says we speak to sophisticated travelers. It is classic yet at the same time contemporary and elegant. It doesnít have obnoxious hip and trendy written in its design. It has just the right elegance combined with comfort. Something that will stand the test of time.
It is for today the only hotel I want to stay in London. And while the rooms do need some basic work the service IMO sets new global service standards for Hyatt and the industry. I went on to another hotel with private butler, state of the art facility, private complimentary chauffer and I still missed the staff at the Hyatt which goes to show you how at the end of the day it comes down to service and value. Hyatt has it right. For revenue or award do yourself a favor and enjoy London for business or pleasure.
London better plan on seeing me more often!

My gratitude to all at this property.
There was nothing I can think of that didnít meet or exceed our expectations. We came as strangers and we left as valued friends of the hotel thanks to the entire Regency Club staff. My congratulations to the GM and management here for making it all look so easy. Every day the team on board delivered their personal and sincere best.
Let that always be Hyatt Touch going forward.What a great start to another year as a Diamond Hyatt Gold Passport member ^
Something tells me the best is yet to come for the Hyatt Rengency-The Churchill.
I plan to be there to cheer on the progress.They are simply well on their way Bravo


Last edited by 777 global mile hound; Feb 2, 06 at 5:08 pm
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