Join Date: Aug 2004
Location: SAT
Programs: AA EXP BA Gold, TK Gold, Hyatt Globalist, Hilton Diamond, AS 100K, QR PLT, SAS Gold, IHG Spire, AMR
Posts: 5,898
I don't know how they select who they call, but from a business perspective it makes sense to do so. With today's yield management programs they can often tell 2-3 weeks out which flight is full.
I applaude CO for doing so