View Single Post
Old Jan 6, 06, 8:30 pm
Join Date: Mar 2000
Posts: 5,642
Are others experiencing the same warning that FFN reservation extensions would be lost if not used and cannot be modified?

Originally Posted by ENIAC
I just got an extension. I was worried that I'd have no chance to use my last three nights in January, because I'm travelling in Asia for most of it. I'd booked five in Tokyo, but they don't have so much in Thailand which is where I am the rest of the time. There was a potential 3 day window in BKK, but no availability then.

So I plucked up the courage to ask for my very first extension. The regular Diamond line reservation person didn't seem to be familiar with the concept -- he just tried my mid-Feb dates at the PH San Francisco and then told me that they were no good past the end of January. But he did put me through to customer service, and the guy there made the booking with no further explanation needed.

He warned me that if I tried to cancel after Jan 31 then the FFNs would be lost.

So thanks Hyatt. I got comp'd to Diamond from SPG platinum four months ago to take part in the FFNs, and made 18 stays (none of them phantom). There was a little bit of suffering involved (particularly in driving out of my way to stay at the Hyatt San Jose rather than the Westin Palo Alto a couple of times), but the rewards speak for themselves. I'll certainly be taking part in the next round. I'll also do my best to squeeze in enough stays during 2006 to requalify.
best is offline