JS - I'm sure you would be a lot more whiny about it if it happened to you.
Yes, I am very thankful that we landed without any injuries but feel that the ground crew could have done a lot more than just one gate agent. I realize that Denver is a relatively small operation for DL but there were still 4 agents + 1 red coat at the main ticket counter with less than 10 people in line. I felt that I did a lot more for myself by calling SMS to rebook my flight from on the plane but obviously still had to stand in line to get new boarding passes or rebooked on another airline with the flight having already "left" not to mention electronic ticketing.
Maybe CRC could not hold the passengers from that flight but shouldn't DL have provided some quiet area for passengers to go to rather than left to wander the airport for 3 hours?