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Old Jun 6, 01, 8:19 am
Moderator: Coupon Connection & S.P.A.M
Join Date: May 2000
Location: Louisville, KY
Programs: Wild Wild Life, TSA Disparager Diamond (LTDD)
Posts: 57,285

I had almost the identical merry-go-round call experience w/DL last year.

SMS agents can't offer to transfer you to the international desk fast enough the moment you mention anything non-US related. I've had to stop them from transfering me with a "I just want to confirm that my flight is on time" or some other minor request that they're capable of handling.

I'm surprised they don't offer to transfer me when I mention that my destination is Hawaii..

"Sire, it is not a revolt. It is a Revolution!"
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