Thanks for all your responses. Here is the link to the PDF I found on the AMEX site:
http://amex.tgclientservices.com/doc...obalAssist.pdf.
It doesn't answer all the questions, but gives some more details. Its is my understanding that both Plat and Centurion cardholders getPremium Global Assist and it is not rquired that the tickets are charged to the card...