FlyerTalk Forums - View Single Post - New "improvements" of M&M 1 April 2006
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Old Dec 31, 2005, 12:12 am
  #54  
flysurfer
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Join Date: Oct 2004
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Originally Posted by Van_Looy
It may be a good strategy for them: on the short term they can report increased profit to the shareholders and give their career a boost. Long term you say? They are long gone...
Yes, but then so are our shares or whatever instrument we use to invest in the company.

Kidding aside: While FTs really are emotional and knowledgable about their FF program, average FFs often are not. Over in the UA forum, there's a thread about the large amount of Million Milers, UGSs and 1Ks who have NO CLUE about their status, their perks and how to use them. There are 1Ks that haven't discovered upgrade vouchers over several years and keep sitting in Y. This is worse than a HON who doesn't know about the FCT, the HON lounges etc.

Yet, clueless FFs are quite common. This is very good, btw, because if every elite was like a FTer, most if not all of our perks would have vanished by now. So while it's great for us and the airlines to have a lot of uneducated yet local FFs, many of them high-yield customers, this also means that a reduction of perks has no siginificant effect on these folks. They don't know what they are losing, and they don't care.

Last edited by flysurfer; Dec 31, 2005 at 1:53 am
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