FlyerTalk Forums - View Single Post - Oh how AF and Skyteam really suck!
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Old Jan 12, 2001 | 11:41 pm
  #17  
ak
 
Join Date: Oct 2000
Posts: 542
On a recent international trip on Delta, three of the intra-european flights were on AF with AF flight numbers.

AF did not automatically post the miles to my SkyMiles account. When I spoke to SMS, Customer Care and the SkyMiles Service Centre, I was advised that it can take up to six weeks for AF to post the miles (and one of the agents even documented my SkyMiles account that I was so advised).

One of the agents did tell me that Delta is quite upset about this, and that they are trying hard to get AF to post the miles in a timely manner. Since I needed those 3 flights in order to qualify for Platinum Status, I had to fax in my boarding passes and passenger receipt to the SkyMiles Service Centre multiple times (that's another story) and finally got credit for all three flights.

On my return to the US, I was booked VIE-CDG-JFk-LAX. The VIE-CDG segment was on AF, and the AF agent told me I would have to get my boarding passes for the CDG-JFK-LAX flights from Delta at CDG. At CDG, the AF agent (working the DL flight) told me that I would have to get my boarding pass for the JFK-LAX flight at JFK. She said that since my bags had been checked all the way to LAX, if she issued the boarding pass from JFK-LAX, my bags would get left behind at CDG. It didn't make any sense whatsoever. Anyways, I had to check-in seperately for each of the three segments which I felt was pretty ridiculus.

Needless to say, SkyTeam doesn't seem like a alliance. Especially since AF does whatever they want and doesn't really act like a partner.
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