Thanks DLGirl for your post. It is not only the principle of this issue that ticks me off, but you really are losing miles that you are entitled to.
Is there a way that they can issue comp miles if you technically can't change the rule book?
Originally posted by AnotherDLGrl:
This is one of those flukes of the system that I always hated trying to explain, but something that I never found anyone with the authority and willingness to change. Truthfully, very few people even notice it or if they do notice, don't worry enough to call and complain over it. And, since they started printing it in the rules book, i has become harder to get someone to consider over-riding it. But, I'd try again if I were you, you never know when you'll get the right person that understands what a dumb thing it is. 