Hello,
I'm hoping someone can give me some advice.
I bought a flight through Emirates Online Booking in July for a trip that I'm currently travelling on. I had to phone Emirates at one point regarding the fare rules and during the conversation I was told that I could make three free changes to my dates after completion of the LHR to DXB sector.

I since changed one sector for free without a problem.
I then needed to change a second sector (DXB - LHR) to a later date. This I made at the Dubai Call Centre.

I had to check that I was allow to fly on the particular flight as per the fare rules and so was asked to go to one of their offices to check (as the EK telephone centre in Dubai couldn't see my fare rules). I was also told that I didn't need to have my ticket re-endorsed as long as I took along my email confirmation as it was my final sector.

Having asked one office to check the flight was allowed they also said I needed to have my ticket re-endorsed even after I mentioned what I'd been previously told.
Being close to an office today, I decided to stop by to get the ticket re-endorsed jsut to be on the safe side. But whilst waiting the lady at the desk told me I had to made the equivalent of GBP 80 for the change?!

During none of the telephone conversations to request changes was a charge mentioned and even during the initial call I was told "3 free after LHR - DXB".
She also showed me a print out of the PNR which contained a paragraph along the lines of: Emirates Office in the UK telling me LHR - DXB was free to change but all others after DXB were chargeable for GBP 75.

This is the inverse of what I was actually told however!
I'm already streched over my budget and more erroneous charges I can't afford to pay. They lady said I'd have to pay and write to EK when I get back to the UK which for me isn't really an option I want to use as it sounds more like I'm being fobbed off.

I left office without paying, hoping to get the matter sorted before my flight which is in 2 weeks time.

Do any FTers have any suggestions as to what I should do.

I'm assuming that I really need to get this sorted as now it seems the lady added a mention to my PNR which the check-in agents will likily read and thus likily to demand payment before boarding.

Thank you to anyone who can help,

Jamie