Originally Posted by tmagnani
I have currently upgraded an itinerary with United departing in the middle of November. However, I made a mistake and used my confirmed regional upgrades instead of my systemwide upgrades. I want to see if I can make a switch, although the United rep told me that if she did that, it would probably send the seats back into inventory. Any suggestions?
I've done this before at check-in, although I think it depends on the mood of the agent at the ticket counter. I've never had a problem swapping 500's for confirmed and vice-versa, but I'm pretty sure it does place you back in the upgrade queue, even if you've been confirmed. If there's plenty of inventory I'd make the change now, if not - it's probably better to make the change at check in or the RCC...but no guarantees! good luck!