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Oct 10, 2005, 3:31 pm

#6

wobbly wings

Join Date: Dec 2004

Location: UK

Programs: Bonvoy Gold, AA Plat, Volare Premier, VS Silver, National Emerald Elite, Hertz President Circle

Posts: 2,526

Quote:

Originally Posted by irmster

Will give it a go.

I'd personally also quote the name of the agent who refused to do it for free and indicate that it is because this sort of behaviour happens within BA that you feel let down by the company.

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