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Old Oct 3, 05, 5:46 pm
Join Date: Feb 2004
Posts: 1,389
nowadays every major carrier has different call centers all over the world, mainly in low wage countries.

In many aspects Air France is fairly OK, not outstanding though (and no comparison with SQ, of course!!). But I agree, Air France has below-average procedures for the handling of any problems arising. You virtually have to sue them until they will pay any compensation.
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