Old Sep 17, 05, 12:57 pm
Join Date: Oct 2002
Location: Des Moines, Iowa, US
Programs: NWA Platinum Elite, Million miler plus
Posts: 294
I have same situation with a small French Quarter (non chain) hotel that I had booked into over Labor Day. Besides a depost made a year ago, they "collected" an additional $400 from my credit card about 3 weeks out, to guarantee the reservaton.

I cannot contact them through any channels (emal, phone, etc.) and suspect that I'm going to get stiffed for the charge. I will likely try to contest this through credit card, but am sure the deposit amount is too long ago to be contestable.

Also had considerable hassle getting airfare refunded (NW) but after 2 1/2 weeks it finally processed.
DESMOINESguy is offline