Originally Posted by snokums925
I took a look at the seat history and unfortunately the travel date was too far in the past. Sorry I couldnt be of more help on this. I would still encourage a letter to Customer Relations nonetheless.
Thanks for looking into it, an update on this, I just did receive a phone call from Roger Smith in Customer Relations in regards to the letter I wrote them, of course he had no explanation either, but said it may have been due to an equipment change, of the same air craft, he said at times it happens. He apologized about that and my lost bag. Said a $150 flight voucher will be sent to me. To me that wasn't much for a loyal flyer of America West airlines, thought it should be better, but what other non-stop options do I have from PHX to the east coast, right?