Originally Posted by KevAZ
But don't forget that BofA covers their tails more than any other bank. Out of town on travel and god forbid, use the BofA card for a hotel booking? You'll be hanging out at the front desk with a phone, on hold waiting to OK the charge with a BofA call center agent.
No thank you! I permanently dropped BofA for their poor customer focus!
I have to agree last time I was in Europe I tried three times to call BofA Visa security I was on hold forever and hung up each time. I had to email someone at BofA I knew on a personal basis and then call that person while late at night ( via skyp thank god$) from a ship to get my card unlocked from a fraud hold. Thank god for amex.