FlyerTalk Forums - View Single Post - 1000 point diamond amenity (at check-in - once per stay)
Old Sep 6, 2005, 4:47 pm
  #43  
PSGlenn
 
Join Date: May 2004
Programs: UA2mm,HGPdiamond, AAExPlat, MarriottGold
Posts: 335
Since the new Diamond Amenity cards debuted on 9/1, I've stayed at the Grand Hyatt SF, Hyatt SFO, and Hyatt Grand Champions. All had the new cards with the addition of both the 1000 GP and the new option of 2-Kettle One minis. I used the vodka on some but the points option on the Grand Champion stay. The computer wouldn't take the 1W code and reception told me it would be added later (This was after I explained to the person checking me out what the "1000GP Diamond Amenity" was and where to find it). Training seems to be an issue. When Hyatt rolls out a new Amenity card shouldn't the front desk review it and get trained on the additions? All three checkins were 'big eyed' comments like, "Yea, this the first time I've seen this new card too'.!!
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