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Old Sep 4, 05, 8:03 pm
Join Date: Jul 2004
Location: Honolulu, Hawaii
Programs: US1
Posts: 1,928
Funny...several years ago I switched from UA to US. UA lost my luggage. It was never found. Then they told me that I must have a receipt for every item lost in my luggage (this was back in 97). They never gave me a penny or even an apology. Not even we are sorry.

I got tired of their crappy customer service. That is why I switched to US.

I also got tired of the rude employees at IAD and ORD.
US AIRWAYS FAN is offline