Old Feb 6, 03, 10:59 am
First in Class
Join Date: Feb 2002
Location: Greenwich, CT, USA
Posts: 505
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Duhey2:
We're actually doing the hat trick: NW, KL, and CO all on one reward. The whole process has not been hassle free. </font>
The management perspective is probably: "Well, sir, this IS a free ticket, and therefore it is so kind of us to provide you availability for a free seat in the first place given that you don't want to pay for a revenue seat, let alone make it a streamlined process."

So much for LOYALTY programs!

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