I completely agree with andyZRH and Frequent_Flyer1 on the upgrade issue!
Originally Posted by JNBHEL
where on the STC website can you obtain the 'member file history' information?
AFAIK, this information is not communicated to the member but only visible to crews (on the so-called CLIP showing all status customers per cabin on each flight) and check-in / call center / etc. agents.