Originally Posted by happywanderer
Bummer. From my experience, it's true that weekend services are greatly diminished. I've learned, though, never to surrender elite offers, bonus bucks, or any other document that has value, until checkout. I've learned, too, to never, never, never, never use a room telephone.
I also like the ideas of the photocopies, but since I thought the bonus bucks said that you have to surrender them at check-in, I've been asking for a receipt. They print out the guest folio and the only item on the folio is the credit for the BB. Some provide it right away; other times I need to remind them and won't leave the front desk without it.