Originally Posted by rnovak

Allright.. I made the typical mistake. I flew Sunday night, had a meeting Monday morning, and checked my bag. Needless to say, my bag didn't make my flight (nevermind that the flight sat at the gate for 3+ hours because of a ATC ground hold in EWR).

Well, the wonderful people at Baggage 'services' from Delta were kind enough to provide me with a complementary toiletry kit. Is it me, or is giving me a kit that contians generic toothpaste, deodorant, a single blade razor, a 'brush' that could rip your scalp out, shaving cream that's thinner than milk, and other generic garbage, just adding insult to injury? (Or in the case of the razor Injury to insult).

Come on Delta, don't spend more on the packaging for the kit than the items inside. You lost my luggage, why should I suffer with having to use this stuff while you hunt down the bag you 'delayed'