File a Complaint
The Florida Department of Agriculture and Consumer Services functions as the state's clearinghouse for consumer complaints. We assist consumers with information, protection and complaints, regardless of whether we regulate that particular industry.
Upon receipt, we review each complaint and take the following action:
If the complaint falls within another agency's jurisdiction, we refer it to that agency;
If the complaint falls within our jurisdiction, we attempt informal mediation to resolve the consumer's dispute and evaluate the business for compliance with applicable statutory provisions; or
If a complaint is filed against a business that is not regulated by any federal, state, or local government entity, we attempt informal mediation to resolve the consumer's dispute.
To download a complaint form:
http://www.doacs.state.fl.us/onestop/forms/10000.pdf
* If you have downloaded a complaint form, please mail the completed form to:
Florida Department of Agriculture and Consumer Services
Division of Consumer Services
2005 Apalachee Parkway
Terry Rhodes Building
Tallahassee, FL 32399-6500
Online complaints can be filed at
http://www.800helpfla.com/ccform.html