<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by hateUAL:
Gordo can just as easily tell you, "well, you helped us get from worst to first, now help us get through these tough times as our decisions in the past with upgrades have impacted us significantly and we need to straighten things out."
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This is exactly what he SHOULD be doing, and I, for one, would appreciate the gesture. My complaint is not the mess CO/OP has gotten themselves into, nor their need to get out of it, but the constant barrage of how "wonderful" they are, the Freddies (oh, so many Freddies!), and the lies, bait-and-switch, runaround, and back-room maneuvers they continue to pull, thinking no one will notice.. We have noticed, and they should acknowledge that we have. They should acknowledge that they are in a bit of a bind and they DO appreciate our patience and business.. But every time I call, I listen to 10 minutes of Freddies lovefest and then a less-than-informed agent tries to tell me that "This is the way it has ALWAYS been". We are an informed, intelligent society for the most part.. All I ask is to be treated that way!