Old May 28, 05, 9:25 pm
Join Date: Apr 2004
Location: Between RIC and IAD
Programs: AA Gold, Amex Plat
Posts: 3,918
Originally Posted by SaveDelta
1. Upgrades to Biz Class on any fare class 12 hours before flight.

2. Ability to put spouse or child on iten. for upgrades if available if flying with the Elite member.
Another excellent idea.

The way I understand it, elites can only get free upgrades (on Y/B fares) after the agent has tried to sell upgrades at the gate. It should be the other way around, like US Airways and Delta; offer the upgrades to elites first, for free, and then sell them at the gate once all the elites have been moved up. And certainly, offer the free upgrades on all fares and to at least one companion, but perhaps let the upgrade for Y/B fares clear earlier to give travelers an incentive to buy the higher fares.
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