That TOTALLY sucks. There is NO REASON for you not to get upgraded on a flight like that. They got their HoKeY money, you were using miles, so it should not have been a big deal. You are actually being a lot nicer than I would be under the situation. I would cut up my elite card and mail it to Gordon, telling him where to stick CO. Of course, I would transfer my elite status to another airline first.

Things like this are what make many of us feel CO is doing a full circle...Worst to First to Worst.
On a nicer note..my 200th post, I am so proud (wiping tears from eyes with hankie). SO when do I get my FlyerTalk Silver Elite card?
------------------
What do you mean I can't charge my heart bypass to my Visa? I need the MILES!!!