Originally Posted by dhacker
Who you gonna believe, William or some random CSR? This offer was "targetted" at ALL platinums, they just blew (or further targetted) the notifications.
I agree I think the offer was meant for all PLT's but they blew the notification. But they also blew the communication to their CSR. When you call they have no idea why it was done that way.
Originally Posted by dhacker
If they care to right this wrong, they should extend the offer and provide ample notification this time around.
Totally agree ^ , but don't think this will happen.