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Old Oct 1, 2001, 6:39 pm
  #9  
dgolds
 
Join Date: Apr 1999
Location: SFO
Programs: UA Million Miler (mostly earned on CO)
Posts: 2,599
I agree with cigarman, except I would say more like 25/75. I've pretty much stopped using 1-800-WECARE2 the last couple of years; when I have an issue with CO, I write a letter, and when I run into a difficulty that I need help with, I call the "Platinum line." (Even if it's not a special line, they are almost invariably helpful to me.)

I've always wondered whatever happened to 1-800-WECARE1; I tried it and got that irritating "siren" followed by "We're sorry. You have reached a number that cannot be reached from your calling area." Anyone on the East Coast want to give it a try?
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