I have had 7 flights cancelled this week. Each time CO will rebook on other flights. I suspect when we get ALL the info from Quiet Lion, we will find the reroute was not to his liking... NOT that they would not get him from EWR-LAX. They will not refund, non refundable tickets if they reroute you. Quiet Lion, CO operates in a VERY different manner than UA. They do not as a practice protect you on other airlines. In addition, (since the tragedy) they are not even notifying us of cancellations...where would they get the time to protect on another airline? Out of the 7 cancelled flights, only today was one actually rebooked by CO. All the others were just left for me to fix. Again, I suspect this relates to the staffing. Perhaps you could clear this up and relate ALL the details of what happened? Specifically did they offer you another CO flight? And what was the date of the trip?