FlyerTalk Forums - View Single Post - No Refund Avilable On Flyi For Unused Norfolk
Old Apr 19, 2005, 8:56 pm
  #11  
hammerman
 
Join Date: Apr 2005
Posts: 1
Cool

Originally Posted by sgtpepa
It is not Fly I's fault that I had to cancel my reservation and cannot rebook before they pull out of the market. But I think they should change their web site. Below is what is listed as their values.

i am about the customer first
i am genuine
i am about integrity
i am about operational excellence
i am innovative
i am enthusiastic


I DO NOT THINK SO. Good advertising, but not true when the pedal hits the metal.
You have a valid point. I am an employee and I have to agree with your issues and I intend to take this up with the company this week. I will get back to you as soon as I can.

Thanks for your patience.

Mike
Airbus Captain
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